Data protection

Privacy Policy

Information on the processing of personal data on the website and during reservations.

Last update: June 28, 2026

Responsible for the treatment

Enexa Outsourcing Services, S.L., CIF B66555244. Contact: info@criogenicescaperoom.com.

Data, purposes and legal basis

We process the data provided in reservations, forms, emails and customer service to manage the contractual relationship, provide the experience, respond to queries, comply with legal obligations and, when there is consent, send commercial communications.

Conservation and recipients

The data will be kept for the time necessary for the corresponding purpose and the legal deadlines. Providers who provide accommodation, reservations, payments, mail, analytics or support services will be able to access, under the required contracts and guarantees. No personal data will be sold.

Rights

You can request access, rectification, deletion, opposition, limitation and portability by writing to info@criogenicescaperoom.com and identifying your request. You can also complain to the Spanish Data Protection Agency at aepd.es.

Security and minors

Appropriate technical and organizational measures are applied to protect the information. The data of minors must be provided by their representatives when legally applicable.